November 29, 2022

helpline line for registering complaints for rectification of street lights at North DMC’s central control room

A dedicated helpline line for registering complaints for rectification of street lights at North DMC’s central control room

North Delhi Mayor Mr. Yogender Chandolia said that a separate helpline number for registering complaints for rectification street lights has been dedicated at the central control room. The service will be available at telephone number 011-2321700. The complaints will be immediately forwarded to the power distribution company concerned. The complaints about fault in street lights can also be registered at the following numbers:

Serial No. Zonal Control No. Telephone No.

1. City Zone 011-23261527 , 011-23261528

2. Sadar Paharganj Zone 011-23512700 , 011-23682091

3. Karol Bagh Zone 011-25812700 , 011-25754339

4. Civil Lines Zone 011-23942700 , 011-23923392

5. Rohini Zone 011-27050133 , 011-27042700

6. Narela Zone 011-27783261 , 011-27783783

He said that the complaints regarding rectification street lights can be made at the central control room helpline number of the zonal control rooms of the North Delhi Municipal Corporation now. Earlier, the complaints had to be made directly to
the power distribution companies.

Mr. Yogendra Chandolia said, “The complaints regarding fault in the street lights can be made directly to the Corporation the at 24X7 helpline numbers. The complaints will immediately be forwarded to the concerned DISCOMs to taking prompt action.

North Delhi Municipal Corporation Commissioner Mr. Praveen Gupta informed that the total number of street lights, semi-high mast lights and park lights maintained by the Electrical Engineering Department of the North Corporation are 1,64,118, 13,924 and 12,246 respectively. While TPDDL, BYPL and BRPL maintain 1,19,256, 23,288 and 21,574 street lights / semi high mast lights respectively in North DMC areas.

The Corporation pays to the DISCOMs at the rate of Rs. 103 per point
as maintenance charges and Rs. 6.40 paise per KWH as energy
consumption charges.

The complaints can also be registered at the following numbers:

1. North Delhi Municipal Corporation’s central street light complain room 011-23212700

2. Tata Power central electricity complain number 011-66404040

3. BSES Rajdhani electricity complain number 011-39999707

4. BSES Yanuma electricity complain number 011-39999808

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